Tuesday, October 27, 2020 10:17:02 PM

FAQ

Frequently Asked Questions

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Topic Title		Replies	Views	Votes	Latest Post
	How do I change my login credentials Author: Chris Hoogenboom	0	539	0	8 months ago By: Chris Hoogenboom
	How do I set or change the time zone for a job site? Author: Chris Hoogenboom	0	615	0	9 months ago By: Chris Hoogenboom
	Why can't I delete a sensor? Author: Chris Hoogenboom	0	1025	0	one year ago By: Chris Hoogenboom
	How do I control the system of units I see my data in? Author: Chris Hoogenboom	0	978	0	one year ago By: Chris Hoogenboom
	Why can't I see a job site in my list of job sites? Author: Chris Hoogenboom	0	906	0	one year ago By: Chris Hoogenboom
	How do I configure alarms? Author: Chris Hoogenboom	0	1357	0	2 years ago By: Chris Hoogenboom
	I created a free basic job site, how do I access it? Author: Chris Hoogenboom	0	1199	0	2 years ago By: Chris Hoogenboom
	What is a free basic job site and how do I create one? Author: Chris Hoogenboom	0	1226	0	2 years ago By: Chris Hoogenboom
	Is it possible to set up text alerts? How do I change or add emails for system alerts? Author: Chris Hoogenboom	0	1408	0	3 years ago By: Chris Hoogenboom
	How do I download my data? Author: Chris Hoogenboom	0	1681	0	4 years ago By: Chris Hoogenboom
	Payments Made Using International Wire Transfer Author: Chris Hoogenboom	0	1412	0	4 years ago By: Chris Hoogenboom
	What makes a sensor or gateway Active or Inactive? Author: Chris Hoogenboom	0	1699	0	4 years ago By: Chris Hoogenboom
	How do I change my billing information? Author: Chris Hoogenboom	0	1654	0	4 years ago By: Chris Hoogenboom
	What is the difference between the basic, manager and administrator security levels? Author: Chris Hoogenboom	0	1551	0	4 years ago By: Chris Hoogenboom
	I have never used your system before. How do I use it? Author: Chris Hoogenboom	0	1768	0	5 years ago By: Chris Hoogenboom
	When is my data deleted? Author: Chris Hoogenboom	0	1769	0	5 years ago By: Chris Hoogenboom
	Can you explain your billing and monitoring service plans to me? Author: Chris Hoogenboom	0	2094	0	5 years ago By: Chris Hoogenboom
	Why is my sensor reading date incorrect when I know my time zone is set correctly? Author: Chris Hoogenboom	0	2020	0	6 years ago By: Chris Hoogenboom
	How can I collect data if I do not have an internet connection? Author: Chris Hoogenboom	0	1976	0	7 years ago By: Chris Hoogenboom
	how can I create an account for a client and allow them to view only their job site and not see any other clients job sites? Author: Chris Hoogenboom	0	1931	0	7 years ago By: Chris Hoogenboom
	How do I create a isolated network of sensors when other sensors are nearby that I do NOT want to see show up on my site? Author: Chris Hoogenboom	0	1916	0	7 years ago By: Chris Hoogenboom
	We have several sensors on our site that are reading inactive. How do I re-activate them? Author: Chris Hoogenboom	0	2077	0	7 years ago By: Chris Hoogenboom
	What is Tdiff and how do I use it? Author: Chris Hoogenboom	0	2093	0	7 years ago By: Chris Hoogenboom
	Whats the easiest way to move a gateway to a new job site? Author: Chris Hoogenboom	0	2358	0	7 years ago By: Chris Hoogenboom
	How do I move a gateway from one job site to another job site? Author: Chris Hoogenboom	0	2166	0	8 years ago By: Chris Hoogenboom