3 years ago
#151 Quote
Sometimes we see gateways with corrupted file systems for a variety of reasons the most often being operation without using a surge suppressor.  FLASH memory corruption can be caused by power spikes.  We can often repair the file system remotely, here is what we need to access the gateway and make repairs:

1. A PC connected to LAN network with internet access.  Install TeamViewer on this PC and email us the access credentials.  Also install putty OR ensure the account I am using has rights to install software.
2.  Gateway connected to same LAN network as PC